Support
Questions, feedback, or trouble with your account — we're quick on email.
Email hello@meetferna.comCommon questions
- What happened to Wabi?
- Nothing but the name. Wabi is now Ferna — same team, same service, same account. Your login, subscription, and opt-out progress all carry over automatically.
- How much does Ferna cost?
- Your first 3 opt-out requests are free. After that, Ferna is $7.99 a month or $79.99 a year. Cancel anytime, 30-day money-back guarantee.
- Will Ferna affect mail I actually want?
- No. We only opt you out of the specific senders you show us, plus optional bulk categories like prescreened credit offers. Personal mail, packages, and anything you want keeps arriving.
- How long until my junk mail stops?
- Senders process opt-outs on their own schedules, but most people see about 86% less junk mail within 4 weeks.
- How do you protect my address and data?
- We use your address only to submit opt-out requests on your behalf, and we never sell or rent your personal information. See our Privacy Policy for details.
- Can I cancel anytime?
- Yes — cancel yourself from the Ferna Plus page in your account, no email required. You keep everything until the end of the period you've already paid for, and you can resume before then. If Ferna isn't for you in the first 30 days, we'll refund you.
Looking for the legal fine print? Read our Terms of Use and Privacy Policy.